Basics of Ticketing
Print
Created by: Chan CW
Modified on: Wed, 3 Apr, 2019 at 8:50 AM
For a new agent/technician to get basic concept of Freshdesk ticketing service, a training is provided by Freshdesk Acaedemy.
Basics of Ticketing
URL: https://academy.freshworks.com/outline/ctj0sv26/activities/PNRQLKk6c
login name: dilwl-its@vtc.edu.hk
password: AAAaaa999
Chan is the author of this solution article.
Did you find it helpful?
Yes
No
Send feedback Sorry we couldn't be helpful. Help us improve this article with your feedback.
