For a new agent/technician to get basic concept of Freshdesk ticketing service, a training is provided by Freshdesk Acaedemy.
URL: https://academy.freshworks.com/outline/ctj0sv26/activities/PNRQLKk6c
login name: [email protected]
password: AAAaaa999
Basics of Ticketing Print
Created by: Chan CW
Modified on: Wed, 3 Apr, 2019 at 8:50 AM
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