FAQs

Google Chrome problem with VTC webmail
For the issue of error 440 for VTC Webmail in Chrome, it  If it still occurs after updated to latest version, seems this method can resolve the captioned p...
Wed, 7 Oct, 2020 at 12:54 PM
Installation of Autodesk Education
Here are steps for DILWL student and educator to download and install Autodesk Education.  To start, please go to https://www.autodesk.com/education/home/  ...
Sat, 19 Sep, 2020 at 10:46 AM
How to use Microsoft Teams
The minimum requirement are web camera, microphone, speaker and VTC CNA.  For detail, please refer to the Microsoft Teams video training:  https://suppo...
Fri, 21 Aug, 2020 at 9:32 PM
Get the Microsoft Windows 10 version 2004 (2020 April) Update
You can update to Microsoft Windows 10 version 2004 (2020 April) now, select Start  > Settings  > Update & Security  > Windows Update , and the...
Fri, 14 Aug, 2020 at 5:17 PM
How to find more resource of VTC Moodle?
You can explore the web site http://elsupport.vtc.edu.hk/  There are some announcements, news for staffs and students. e.g. Basic user guide, quick guide, ...
Tue, 28 Jul, 2020 at 9:00 PM
I can't login VTC Moodle
To login VTC moodle, you should have a Computer and Network Account (CNA) first. Regarding CNA, please refer to CNA help page. https://cnatools.vtc.edu.hk/c...
Tue, 28 Jul, 2020 at 8:52 PM
What is VTC Moodle?
It is a elearning platform for VTC Students and Teachers. https://moodle.vtc.edu.hk/
Tue, 28 Jul, 2020 at 8:49 PM
Remove or repair programs in Windows 10
To remove or repair programs in Windows 10, please login with administrator right. Then follow the steps in the following link. https://support.microsof...
Thu, 9 Jul, 2020 at 9:17 AM
When you install and launch Acrobat DC on a Windows computer and sign in, if you see a Try or Buy prompt
Some users are granted to access Adobe Creative Cloud Apps by a temporary license. They can download and install Adobe Acrobat DC from home. When user inst...
Thu, 9 Jul, 2020 at 9:06 AM
Temporarily License for student and teacher accessing Adobe Creative Cloud Apps at home
Starting today, Adobe is giving higher education and K-12 institutional customers globally — who currently make Creative Cloud apps available to students wh...
Thu, 9 Jul, 2020 at 9:01 AM