FAQs

Apps blocked by SmartScreen in Microsoft Windows 10
When SmartScreen in Microsoft Windows 10 appears it usually says the app you want to install is unrecognized. The filter then leaves you with only one butto...
Thu, 16 Apr, 2020 at 3:05 PM
How to check the performance of network (broadband) or WiFi?
To check the performance of network (broadband) or WiFi, you can use the apps provided by the Office of the Communications Authority ("OFCA")  ...
Tue, 14 Apr, 2020 at 8:38 PM
Unable to install Adobe Creative Cloud Apps: "You don't have access to manage apps."
Error Message: "You don't have access  to manage apps." Solution for Windows platform:   1. Close all Adobe Apps including Adobe Cr...
Mon, 6 Apr, 2020 at 10:08 AM
How to login Adobe Creative Cloud (CC) Apps in computer lab, zone24, A701 and student area of LRC
To use Adobe Create Cloud Apps deployed on a shared computer/device in computer labs, Zone-24 and student area in LRC including loan PC/MacbookPro, etc., en...
Tue, 10 Sep, 2019 at 9:14 AM
Uninstall and reinstall the Adobe Creative Cloud Desktop app
Quoted from Adobe web site: https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html  The Creative Cloud desktop...
Fri, 27 Mar, 2020 at 12:16 PM
FAQ of VTC myportal
if there is any question about VTC myportal, please try to read FAQ first. 1. Please login https://myportal.vtc.edu.hk 2. Then click the link at the...
Wed, 25 Mar, 2020 at 10:38 AM
How to login and install Adobe Creative Cloud (CC) Apps for Named License User
If a Named License of Adobe Creative Cloud (CC) Apps is granted to a user, the user would receive an email notification as below. Please use your C...
Mon, 24 Feb, 2020 at 5:23 PM
How to access Adobe Creative Cloud (CC) Apps in computer lab, zone24, A701 and student area of LRC
To access Adobe CC software with shared device license in computer labs, zone24, A701 and student area in LRC, please using your Adobe ID.  If no Adobe ID, ...
Mon, 17 Feb, 2020 at 10:52 PM
Uninstall Adobe Creative Cloud Apps
Sometime there is installation problem on Adobe Creative Cloud.  Maybe some old Apps are not cleaned.  To uninstall Adobe Creative Cloud Apps, please take a...
Mon, 17 Feb, 2020 at 10:25 PM
How to login MS Teams by student account?
If a student is invited to join the conference/class in MS Teams, the student would receive an invitation email.  A link or button is included in the email....
Thu, 13 Feb, 2020 at 8:41 PM