FAQs

Demonstration of DILWL VDS in iMac
There is a demonstration of DILWL VDS in iMac.  Please watch the video and give us comment. https://share.vidyard.com/watch/X9kd9AMjC3sdT7mSWus2SG?
Sat, 19 Feb, 2022 at 3:21 PM
FAQ of 2FA for Student
If VTC students have any problem on 2FA, please read the FAQ first. https://2fa.stu.vtc.edu.hk/home/faq.html Related links: Activate 2Fa: https://cnat...
Sat, 19 Feb, 2022 at 10:14 AM
Suggestion about 2FA for Staff
Below is the suggestion about 2FA from ITSD Newsletter issue 6 in July 2019 for reference.   For detail, please refer to https://intra.vtc.edu.hk/i...
Sat, 19 Feb, 2022 at 10:01 AM
Share and Take control in a meeting of Microsoft Teams
A. Share control  Important: To use all feature, please install Microsoft Teams App instead of Teams on web. To share control in a meeting, select Share...
Sun, 6 Feb, 2022 at 10:33 PM
How to install new VTC VPN (Microsoft) for Staff
To install new VTC VPN, 2fa should be enabled first.  For detail of installation, please watch the video. https://share.vidyard.com/watch/oxNr9rhNZLUS3R...
Sun, 9 Jan, 2022 at 10:54 PM
Enable USB redirection in VDS
It is easy to mount USB drive to VDS.  Please watch the video: https://share.vidyard.com/watch/iF8SZ4HJjY4Zhjeprxt4Sc?
Fri, 10 Dec, 2021 at 3:22 PM
Unable to edit on Office365 Applications in Mac computers ?
There are 2 solutions to the problem : 1. delete office and reinstall office 365. OR   2. Following these steps: 2.1 Sign out of your account and...
Wed, 16 Jun, 2021 at 4:39 PM
Why the campus Wi-Fi is not working on my device?
Tips to Troubleshoot Your Wi-Fi Connection
Wed, 16 Jun, 2021 at 4:39 PM
How to find IP and MAC (physical) address info in Microsoft Windows
Step 1: Go to "Control Panel" > "Network and Internet" > "Network and Sharing Center" Step 2: Click "Local Area Co...
Tue, 17 Nov, 2020 at 9:52 AM
Have my microphone, speaker and camera connected properly to my computer for Microsoft Teams call?
If you are doubt, you can make a test call in MS Teams: Download the video by clicking the attachment below.
Thu, 8 Oct, 2020 at 12:23 PM