FAQs

Upgrade to Microsoft Windows 11 from 10
Steps to upgrade to Microsoft Windows 11 The upgrade need at least 16G memory, Intel 8th generation CPU, 100GB free space and one hour or more. Please r...
Wed, 12 Jun, 2024 at 10:50 AM
How to disable Microsoft Windows Recall
If your PC was purchased before June 18, 2024, it does not have Windows Recall. If your PC was purchased after June 18, 2024, it might have Windows Recall d...
Fri, 7 Jun, 2024 at 2:45 PM
Outlook problem with Error Tag: 4vt9f
Problem: Unable to send and receive email in MS Outlook in Window 10. Error Message: Correlation Id: 68c37916-5069-4711-842c-16754978f5cf Ti...
Mon, 15 Apr, 2024 at 12:00 PM
How to update VMware Horizon Client
To update VMware Horizon Client, please 1. Running the VMware Horizon Client 2. At the right up corner, please clicking "..." 3. Then select &q...
Wed, 2 Aug, 2023 at 9:14 AM
Introducing the key digital platforms relevant to students
The video will be introducing the access to, activation and basic purposes of the following digital platforms relevant to students: -    Student CNA and...
Wed, 10 Aug, 2022 at 12:37 PM
Turn on GPU mode in Keyshot 10.2
While running Keyshot 10.2, it would spend a lot of CPU usage.  If a PC is installed GPU card, please try to turn on the GPU mode.  It would help to improve...
Fri, 6 May, 2022 at 9:18 AM
Connect to staff departmental network drive j: from home via VTC VPN
DILWL Staff should submit Internet/Intranet Service request form to ITSD for accessing the drive J: from remote (home) via VPN.  The following information s...
Tue, 22 Feb, 2022 at 1:31 PM
VTC VPN Guide for Student
  VTC VPN Service will be enforced with 2FA on 5 Jul 2021, please read https://2fa.stu.vtc.edu.hk for more details.  Student should enable 2FA first. I...
Sat, 19 Feb, 2022 at 3:51 PM
Demonstration of DILWL VDS in iMac
There is a demonstration of DILWL VDS in iMac.  Please watch the video and give us comment. https://share.vidyard.com/watch/X9kd9AMjC3sdT7mSWus2SG?
Sat, 19 Feb, 2022 at 3:21 PM
FAQ of 2FA for Student
If VTC students have any problem on 2FA, please read the FAQ first. https://2fa.stu.vtc.edu.hk/home/faq.html Related links: Activate 2Fa: https://cnat...
Sat, 19 Feb, 2022 at 10:14 AM