FAQs

How to upgrade to Windows 10 Enterprise
If DILWL staff computers are required to install to Microsoft Windows 10 Enterprise version with latest patch, please make a backup of data (email, document...
Sun, 21 Apr, 2019 at 11:17 AM
How to submit a ticket to MMS/LRC/DILWL quickly if there are some problem on projector and computer in classroom, theater or meeting room?
Please email to dilwletu@vtc.edu.hk. Our team would give you a response soon.
Sun, 21 Apr, 2019 at 10:59 AM
What is a bot?
A bot in the forefront provides most of the first level support service.  Users are easy to find answers to their questions right away as the bot can make s...
Sat, 20 Apr, 2019 at 8:24 PM
User Guide for Standard Classroom
Sat, 6 Apr, 2019 at 9:28 AM
WiFi connection is unstable
While WiFi connection is unstable, please try to 1. If the connection of SSID "VTC-Student" is disconnected/connected frequently, please try t...
Tue, 26 Mar, 2019 at 8:28 PM
What is the opening hour of LRC?
For detail, please refer to the web site : http://dilwllrc.vtc.edu.hk
Sat, 23 Mar, 2019 at 3:47 PM
Problem on WiFi Connection
If you have problem on WiFi connection, please try the following solution. 1. Try to "Forget" or "Disconnect" the connection once in...
Thu, 21 Mar, 2019 at 9:59 AM
Some Internet Web Sites are blocked.
To protect the VTC network, there are some firewalls in VTC for protection.  All collaboration categories applications, harmful sites, phishing pages, etc. ...
Thu, 14 Feb, 2019 at 11:03 AM
How can I add/connect Wireless LAN equipment to DILWL campus network
According to VTC Network Security Controls Policy,  https://intra.vtc.edu.hk/infosec/infosec-policies/network-security-controls-policy Wireless LAN equ...
Sun, 27 Jan, 2019 at 1:00 AM
CNA problem
Regarding CNA problem (e.g. forget password, change password, expired password, removing saved password in mobile phone/device, etc), please refer to CNA he...
Sun, 27 Jan, 2019 at 12:39 AM