2FA secure method - Steps to Transition to Microsoft Authenticator

Dear Students,

Due to recent instability in the Microsoft SMS service affecting Multi-Factor Authentication (MFA) processes, we recommend switching from SMS to the Microsoft Authenticator app as default for a more reliable and secure method. Below are the steps for your reference:

Steps to Transition to Microsoft Authenticator Guideline Link:

1. Login to the Two Factor Authentication Service Portal with your VTC email address.
2. Click "Add sign-in method".
3. Choose the "Microsoft Authenticator" to add it as your new method.
4. After setting up the new method, click "Change" in step 2 and select the new method.

If you need to reset MFA, please follow the reset MFA guideline here PDF and follow the the registration procedure start from Step 7 in guideline.

Should you have any queries regarding the method change, please feel free to visit 2FA Website or contact Campus IT Support for assistance. Thank you.


同學:

由於最近微軟短訊(SMS)服務的不穩定影響到多重身份驗證(MFA)服務,我們建議將驗證方式從短訊切換到預設使用Microsoft Authenticator應用程式,以獲得更可靠和安全的方式進行身份驗證。詳情可參考以下步驟:

切換到Microsoft Authenticator的步驟 連結
1. 使用你的VTC電郵地址,登錄多重身份驗證(MFA)服務網站
2. 點擊「新增登入方法」。
3. 選擇「Microsoft Authenticator」以新增驗證方式。
4. 設置後,在第2步中點擊「變更」,然後選擇新的驗證方式。

如需重置重身份驗證請參考此PDF重置雙重認證服務的詳細程序,以及依照登記程序步驟七繼續進行 。

如果您對於方法更改有任何疑問,請隨時訪問雙重認證網站,或聯繫校園資訊科技支援

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