Alternatively, you can send your service request emails to dilwl-its@vtc.edu.hk or dilwletu@vtc.edu.hk The Helpdesk System will automatically generate a new case based on the email subject and content.
If you have any further queries, please do not hesitate to contact us at 3928 2350. Thank you.
Chan CW
Please kindly submit your service requests through this new system starting from 3 June 2026.
• New DILWL Helpdesk Portal (To submit general IT or Multimedia support service requests):
https://agile.proj-mgt.vtc.edu.hk/servicedesk/customer/portal/31
Alternatively, you can send your service request emails to dilwl-its@vtc.edu.hk or dilwletu@vtc.edu.hk The Helpdesk System will automatically generate a new case based on the email subject and content.
If you have any further queries, please do not hesitate to contact us at 3928 2350. Thank you.
Regards,
DILWL LRC Support