unexpected hardware failures on 1 Dec 2024

Dear colleagues,


We are sorry to inform you that there are unexpected hardware failures in Block B&C, M/F and 9/F Network Room, which causing G-1/F, 7-10/F, Block B&C, DILWL users experiencing unstable IP phone service or network connections or slow internet speeds (including but not limited to LAN and Wi-Fi access to the internet and intranet). We are arranging an urgent replacement with the vendor and trying to resume the network services as soon as possible.


Thank you for your understanding and kind attention.


Regards,

DILWL LRC Support


Note: This is a system-generated message. If assistance is required, please go to our helpdesk portal https://dilwllrchelpdesk.vtc.edu.hk/


1 Comment

The contractor was still going to repair the hardware.