DILWL LRC Help Desk
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852 39282350
Knowledge Base
General
FAQs
65
How to find more resource of VTC Moodle?
Virtual Desktop Service
How to login WiFi in HKDI and IVE(Lee Wai Lee)
Unable to install Adobe Creative Cloud Apps: "You don't have access to manage apps."
Upgrade to Microsoft Windows 11 from 10
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Getting Started
3
How can I login the DILWL LRC Help Desk Portal
Creating support tickets
How to check a ticket
Tips for Agent and Help Desk Frontline
26
Pause Windows Update for student PCs with reborn card or software
Fundamental of helpdesk for agents and frontline (Internal Use Only)
Upgrade to Windows 11 Enterprise from Home edition
Resolve trial and license expired errors for Adobe Named or Shared Device License Users
How to extend the free education license of Autodesk software
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Community forums
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DILWL LRC Help Desk Forums
Announcements
74
Problem of login from external
Posted by
Chan CW
,
about 1 month ago
Last Reply
by Chan CW
about 1 month ago
DILWL Wi-Fi 6 Fine-tuning in 2024
Posted by
Chan CW
,
5 months ago
Last Reply
by Chan CW
5 months ago
Some intranet services (CNA portal, SRS, etc.) are malfunction
Posted by
Chan CW
,
10 months ago
Last Reply
by Chan CW
10 months ago
See all 74 topics
Feature Requests
2
我已經正確連接VPN,但點解連唔到
Posted by
230280303
,
about 1 year ago
Last Reply
by Chan CW
about 1 year ago
I am unable to connect
Posted by
230280303
,
about 1 year ago
Last Reply
by Chan CW
about 1 year ago
Tips and Tricks
1
DILWL Virtual Desktop Service
Posted by
Chan CW
,
about 3 years ago
Last Reply
by Chan CW
about 3 years ago
Report a problem
3
用學校Wi-Fi要有驗證碼先入到moodle
Posted by
230393334
,
9 months ago
Last Reply
by Chan CW
9 months ago
Having trouble connecting to the CMware Horizon Client system!!
Posted by
220300787
,
11 months ago
Last Reply
by 220300787
11 months ago
VDS C719 PC Matrix Gold Problem Report
Posted by
227283091
,
over 1 year ago
Last Reply
by Chan CW
over 1 year ago