FAQs

Outlook problem with Error Tag: 4vt9f
Problem: Unable to send and receive email in MS Outlook in Window 10. Error Message: Correlation Id: 68c37916-5069-4711-842c-16754978f5cf Ti...
Mon, 15 Apr, 2024 at 12:00 PM
How to update VMware Horizon Client
To update VMware Horizon Client, please 1. Running the VMware Horizon Client 2. At the right up corner, please clicking "..." 3. Then select &q...
Wed, 2 Aug, 2023 at 9:14 AM
Virtual Desktop Service
Frequently Asked Questions for Virtual Desktop Service (VDS) What is Virtual Desktop Service (VDS)? VDS generally referred as Virtual Desktop Service ...
Sat, 18 Mar, 2023 at 1:36 PM
Request ofAdobe CC Apps
To request Adobe CC Apps, VTC staff and student may reach the local contact:   Site Department Email Address DILWL PAJL shchoy@vtc.edu.hk DILWL ...
Fri, 20 Jan, 2023 at 9:05 AM
Upgrade to Microsoft Windows 11 from 10
Give an introduction to the topic of this How-to article. For example, let's consider that this article explains how to use article template Instruc...
Mon, 9 Jan, 2023 at 4:30 PM
Introducing the key digital platforms relevant to students
The video will be introducing the access to, activation and basic purposes of the following digital platforms relevant to students: -    Student CNA and...
Wed, 10 Aug, 2022 at 12:37 PM
Turn on GPU mode in Keyshot 10.2
While running Keyshot 10.2, it would spend a lot of CPU usage.  If a PC is installed GPU card, please try to turn on the GPU mode.  It would help to improve...
Fri, 6 May, 2022 at 9:18 AM
How to login WiFi in HKDI and IVE(Lee Wai Lee)
1. In the coverage of WiFi 2. Turn on and enable WiFi device. 3. Select a correct SSID "VTC-Staff" is for VTC full or part time staff use ...
Fri, 7 Jan, 2022 at 2:07 PM
Connect to staff departmental network drive j: from home via VTC VPN
DILWL Staff should submit Internet/Intranet Service request form to ITSD for accessing the drive J: from remote (home) via VPN.  The following information s...
Tue, 22 Feb, 2022 at 1:31 PM
VTC VPN Guide for Student
  VTC VPN Service will be enforced with 2FA on 5 Jul 2021, please read https://2fa.stu.vtc.edu.hk for more details.  Student should enable 2FA first. I...
Sat, 19 Feb, 2022 at 3:51 PM