FAQs

Upgrade to Microsoft Windows 11 from 10
Steps to upgrade to Microsoft Windows 11 The upgrade need at least 16G memory, Intel 8th generation CPU, 100GB free space and one hour or more. Please r...
Wed, 12 Jun, 2024 at 10:50 AM
How to disable Microsoft Windows Recall
If your PC was purchased before June 18, 2024, it does not have Windows Recall. If your PC was purchased after June 18, 2024, it might have Windows Recall d...
Fri, 7 Jun, 2024 at 2:45 PM
Outlook problem with Error Tag: 4vt9f
Problem: Unable to send and receive email in MS Outlook in Window 10. Error Message: Correlation Id: 68c37916-5069-4711-842c-16754978f5cf Ti...
Mon, 15 Apr, 2024 at 12:00 PM
How to update VMware Horizon Client
To update VMware Horizon Client, please 1. Running the VMware Horizon Client 2. At the right up corner, please clicking "..." 3. Then select &q...
Wed, 2 Aug, 2023 at 9:14 AM
Virtual Desktop Service
Frequently Asked Questions for Virtual Desktop Service (VDS) What is Virtual Desktop Service (VDS)? VDS generally referred as Virtual Desktop Service ...
Sat, 18 Mar, 2023 at 1:36 PM
Request ofAdobe CC Apps
To request Adobe CC Apps, VTC staff and student may reach the local contact:   Site Department Email Address DILWL PAJL shchoy@vtc.edu.hk DILWL ...
Fri, 20 Jan, 2023 at 9:05 AM
Introducing the key digital platforms relevant to students
The video will be introducing the access to, activation and basic purposes of the following digital platforms relevant to students: -    Student CNA and...
Wed, 10 Aug, 2022 at 12:37 PM
Turn on GPU mode in Keyshot 10.2
While running Keyshot 10.2, it would spend a lot of CPU usage.  If a PC is installed GPU card, please try to turn on the GPU mode.  It would help to improve...
Fri, 6 May, 2022 at 9:18 AM
How to login WiFi in HKDI and IVE(Lee Wai Lee)
1. In the coverage of WiFi 2. Turn on and enable WiFi device. 3. Select a correct SSID "VTC-Staff" is for VTC full or part time staff use ...
Fri, 7 Jan, 2022 at 2:07 PM
Connect to staff departmental network drive j: from home via VTC VPN
DILWL Staff should submit Internet/Intranet Service request form to ITSD for accessing the drive J: from remote (home) via VPN.  The following information s...
Tue, 22 Feb, 2022 at 1:31 PM