FAQs

How to find more resource of VTC Moodle?
You can explore the web site  https://docs.moodle.org/405/en/Main_page There are some announcements, news for staffs and students. e.g. Basic user guide, q...
Wed, 13 Nov, 2024 at 11:27 AM
Virtual Desktop Service
Frequently Asked Questions for Virtual Desktop Service (VDS) What is Virtual Desktop Service (VDS)? VDS generally referred as Virtual Desktop Service ...
Mon, 4 Nov, 2024 at 11:40 AM
How to login WiFi in HKDI and IVE(Lee Wai Lee)
Please  try to follow the steps below. 1. In the coverage of WiFi 2. Turn on and enable WiFi device. 3. Select a correct SSID "VTC-Staff" ...
Wed, 31 Jul, 2024 at 10:14 AM
Unable to install Adobe Creative Cloud Apps: "You don't have access to manage apps."
Error Message: "You don't have access  to manage apps." Solution for Windows platform:   1. Close all Adobe Apps including Adobe Cr...
Fri, 28 Jun, 2024 at 8:13 PM
Upgrade to Microsoft Windows 11 from 10
Steps to upgrade to Microsoft Windows 11 The upgrade need at least 16G memory, Intel 8th generation CPU, 100GB free space and one hour or more. Please r...
Wed, 12 Jun, 2024 at 10:50 AM
How to disable Microsoft Windows Recall
If your PC was purchased before June 18, 2024, it does not have Windows Recall. If your PC was purchased after June 18, 2024, it might have Windows Recall d...
Fri, 7 Jun, 2024 at 2:45 PM
Outlook problem with Error Tag: 4vt9f
Problem: Unable to send and receive email in MS Outlook in Window 10. Error Message: Correlation Id: 68c37916-5069-4711-842c-16754978f5cf Ti...
Mon, 15 Apr, 2024 at 12:00 PM
How to update VMware Horizon Client
To update VMware Horizon Client, please 1. Running the VMware Horizon Client 2. At the right up corner, please clicking "..." 3. Then select &q...
Wed, 2 Aug, 2023 at 9:14 AM
Request ofAdobe CC Apps
To request Adobe CC Apps, VTC staff and student may reach the local contact:   Site Department Email Address DILWL PAJL [email protected] DILWL ...
Fri, 20 Jan, 2023 at 9:05 AM
Introducing the key digital platforms relevant to students
The video will be introducing the access to, activation and basic purposes of the following digital platforms relevant to students: -    Student CNA and...
Wed, 10 Aug, 2022 at 12:37 PM