FAQs

FAQ of VTC myportal
if there is any question about VTC myportal, please try to read FAQ first. 1. Please login https://myportal.vtc.edu.hk 2. Then click the link at the...
Wed, 25 Mar, 2020 at 10:38 AM
How to login and install Adobe Creative Cloud (CC) Apps for Named License User
If a Named License of Adobe Creative Cloud (CC) Apps is granted to a user, the user would receive an email notification as below. Please use your C...
Mon, 24 Feb, 2020 at 5:23 PM
How to access Adobe Creative Cloud (CC) Apps in computer lab, zone24, A701 and student area of LRC
To access Adobe CC software with shared device license in computer labs, zone24, A701 and student area in LRC, please using your Adobe ID.  If no Adobe ID, ...
Mon, 17 Feb, 2020 at 10:52 PM
Uninstall Adobe Creative Cloud Apps
Sometime there is installation problem on Adobe Creative Cloud.  Maybe some old Apps are not cleaned.  To uninstall Adobe Creative Cloud Apps, please take a...
Mon, 17 Feb, 2020 at 10:25 PM
How to login MS Teams by student account?
If a student is invited to join the conference/class in MS Teams, the student would receive an invitation email.  A link or button is included in the email....
Thu, 13 Feb, 2020 at 8:41 PM
Renewal of Departmental CNA
To extend the Departmental Computer Network Account (CNA), please submit the e-form to ITSD by the link: http://forms.vtc.edu.hk/itsd/dept_cna_extension
Fri, 3 Jan, 2020 at 8:46 AM
How to remove/forget a saved/stored password in mobile device?
There are a various type of mobile device.  Here are some examples for the common mobile device. 1. For general Android mobile device:    a. Goto Menu ...
Wed, 3 Jul, 2019 at 2:24 PM
Doesn't match the IP range while I login to Adobe CC
If the following message is displayed, it mean the Adobe Shared Device License package is running in a workstation which is NOT connected to VTC network.  P...
Wed, 3 Jul, 2019 at 2:22 PM
Can you help to setup some PCs and notebook PC in meeting room?
Please submit your request to Campus Secretariat for coordination at 3928 2499 in advance.
Sun, 30 Jun, 2019 at 10:56 AM
How to clear stored password in Microsoft Windows
If you're having issues opening Outlook and are using an Office 365 account, your issue might be improperly-formatted credentials stored in Windows Cred...
Fri, 7 Jun, 2019 at 7:14 PM